Friday, August 15, 2008

settlement has been reached with Mobile Messenger over "mobile content" charges

A settlement has been reached with Mobile Messenger in class action lawsuit about claims that unauthorized charges for "mobile content" were placed on the wireless phone bills of customers throughout the country. The settlement, which was preliminarily approved by the U.S. District Court in Miami last week, entitles wireless customers across the US to get refunds for unauthorized mobile content charges. Mobile Messenger has denied any wrongful conduct.

Mobile Messenger acts as an intermediary, between content providers, marketers and mobile operators, providing clients with advice on consumer protection, billing and payment, and direct customer support for users purchasing mobile content through its system.

The lawsuit alleged that there were not adequate safeguards in place to ensure that customers are only billed for services they agreed to purchase. This settlement is the first nationwide settlement with a company of this kind and follows a similar settlement reached with AT&T Mobility, LLC over similar issues.

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